Accessibility Statement

Introduction

We are committed to making our websites https://iq-petfood.de and https://iq-petfood.com accessible in compliance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG) and the Regulation on the Accessibility Strengthening Act (Barrierefreiheitsstärkungsverordnung – BFSGV). Our goal is to ensure easy and unrestricted use of our websites for all users, including persons with disabilities.

This statement outlines the current level of accessibility of our websites, measures taken to remove barriers, and options for contacting us or submitting complaints.

Scope of this Statement

This accessibility statement applies to the websites https://iq-petfood.de and https://iq-petfood.com .

Description of Services

The following services are offered on these websites:

Digital content
Detailed product and service information pages
A job and career section

Status of Compliance with Accessibility Requirements

Our websites are partially compliant with the requirements of the BFSG in conjunction with the BFSGV, as well as with the applicable technical standards of the European standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.1. The level of WCAG compliance corresponds to Level AA.

To support digital accessibility on our websites, we use the 1-Click Accessibility Toolbar – A11y Ready provided by TC-Innovations GmbH.

This tool enables us to provide our website visitors with an optimized user experience.

Measures Implemented to Remove Barriers

We meet the accessibility requirements on our websites in particular through the following measures: Alternative text for images

Subtitles and audio descriptions for videos
Clear and easily understandable language
Additional text information when required fields are not completed
Compatibility with all common screen readers
Adjustable display options for various devices (smartphones, tablets, desktop computers, etc.)

Reporting Barriers, Feedback, and Contact Information

If you encounter any accessibility barriers on our websites or require assistance in using the websites, please do not hesitate to contact us. We welcome your feedback and will make every effort to remove reported barriers as quickly as possible, within technical and economic feasibility.

You can contact us as follows:

IQ Interquell GmbH
Südliche Hauptstraße 38
86517 Wehringen
Germany

E-Mail: [email protected]

If you do not receive a satisfactory response to your accessibility-related messages or inquiries, you may contact the competent market surveillance authority.

Competent Market Surveillance Authority

MLBF (under establishment)
c/o Ministry for Labour, Social Affairs, Health and Equality of Saxony-Anhalt
Postfach 39 11 55
39135 Magdeburg
Germany

Phone: +49 391 567-4530
E-Mail: [email protected]

Preparation of this Statement

This statement was prepared on the basis of an external assessment.

Methods used to evaluate accessibility:

Automated testing: Use of tools such as Axe, Lighthouse, and WAVE to identify technical barriers (e.g. contrast issues, ARIA roles, missing alt text). These tests were conducted regularly during the development process.
Manual testing: In addition to automated checks, manual tests were carried out based on WCAG 2.1 (Level AA), including keyboard navigation, focus management, semantic structure, and screen reader compatibility (e.g. with NVDA and VoiceOver).

Updating this Statement

This statement has been prepared with the greatest possible care. It is reviewed and updated regularly to ensure continued compliance with current requirements and standards.

Last updated: 03 July 2025

Source: https://www.haendlerbund.de